Cookie and Privacy Policy

When you visit Gramex’ website, you accept our privacy policy.

Read below to learn more about the data we collect, how we process the data and what we use it for.

Data Controller

Gramex is the data controller when processing the personal data which come into our possession. When Gramex processes your personal data, we ensure that this is done confidentially, safely and in accordance with current legislation.

You can always contact us if you have any questions to our processing of personal data. You can find our contact details at the bottom of this page.


A cookie is a text file which is saved on your computer, mobile telephone or other device for the purpose of recognising it, remembering settings and compiling statistics. Cookies cannot contain harmful code such as a virus.

As a general rule, Gramex’ website does not use cookies. However, Gramex’ website does use a few session cookies.

You can disable cookies in your browser and still use Gramex’ website.

When you visit Gramex’ website

Gramex has access to regular statistical information about the website’s visitors. It is not possible to recognise individuals based on this information.

We use the web analysis tool Google Analytics at to analyse how our users use the website. The information is registered with Google Analytics who is a data processor for Gramex.

The following information is collected about you when you visit Gramex’ website:

  1. Which of Gramex’ pages you click on and when you do it
  2. Which browser you are using
  3. Your IP address

When you browse the internet, you leave an electronic trail which shows where you have been. This trail is made when your browser sends information to a server saying, for example, ‘I want to see the page at the address‘.

Most browsers will provide information about their name and version number, such as Microsoft Internet Explorer version 7.0. The server can then return the page you have requested and show it correctly in the specific browser you are using.

When your browser is requesting, it sends some other information to the server in question, including your IP address (your ‘address’ on the internet). The server then knows where to send the page you requested.

The information mentioned above can be used by Gramex to see the path you take to find information at

The information is only used in connection with the operation of the website and for compiling statistics to be used in improving Gramex’ website.

Logging in to your member’s page on Gramex’ website

When you log in to you member’s page on Gramex’ website, we will save your Gramex number and password. We do this to make it as easy as possible for you to use our member login feature next time.

Personal Data

Gramex only collects and stores personal data for specific purposes which are necessary, relevant and sufficient to collect payments on behalf of performing artists and record companies when their recorded music is played in public. The purpose of our processing the personal data determines which type of personal data we collect and store. Thus, Gramex does not collect and store any other data than those we deem necessary, relevant and sufficient for the specific purpose.

Which data does Gramex process?

The personal data collected and stored by Gramex are limited to general information such as names, addresses, contact details, (work) email addresses, workplace, etc.

For rights holders, we also collect civil registration numbers (CPR) as they are necessary for unique identification of the correct rights holders who are entitled to remuneration from Gramex as well as information on beneficiaries, if relevant. Gramex is connected to the Civil Registration System based on which we update our information on address changes and deaths on an annual basis.

How we process personal data

Gramex registers and stores personal data in closed, internal systems with high IT security in focus. We check and update the personal data we process on a regular basis so that they are correct and not misleading. We delete personal data when they are no longer necessary and relevant and no longer meet the original purpose of storing the personal data in question.

When Gramex processes personal data, we inform the relevant person of the purpose and tell them which personal data are involved. In order to ensure that the data are correct and up-to-date, we ask to be informed of all relevant changes to the data.

Gramex does not pass on personal data to third parties unless we have obtained prior consent to do so.

Signing up for our newsletter

When you sign up for Gramex’ newsletter, the name and email address you provide will be stored.

This information is used to be able to send you Gramex’ newsletter.

The data are registered with Gramex’ data processor which handles the newsletter distribution.

The data about the individual subscribers are not passed on to others, and you can unsubscribe from the newsletter at any time. Please be aware that if you unsubscribe from the newsletter, you will be unsubscribed from all emails from Gramex which are sent via mailing lists, and this will mean that you will not be receiving any emails when we pay out money to you or when we convene general meetings either.

Contacting us about a specific matter

When you contact Gramex via email or the website in connection with a specific matter, your message will be stored electronically.


We have implemented appropriate technical and organizational security measures to protect your data against accidental or unlawful erasure, publication, loss or alteration and against unauthorized disclosure, abuse or other processing in violation of the law.

Access and Complaints

You have a right to be told which personal data we process about you. You may also, at any time, object to the processing of your data. If the data we process about you are incorrect, you have the right to tell us to rectify or erase them.

If you wish to file a complaint over our processing of your personal data, you can also contact the Data Protection Agency.


This website is owned and published by:

Gammel Kongevej 11-13
1610 Copenhagen V

Telephone +45 33 85 32 00

This is how we process our members’ personal data